My Account has Transitioned to 我的能量中心
This new portal makes it even easier to manage your energy usage and costs. With a user-friendly design, 我的能量中心 provides a clear breakdown of your energy delivery charge from 西班牙&E and your energy usage charge, whether you receive service from a 社区 Choice Aggregator (CCA) or 西班牙&E.
现在, you'll have greater insights into your gas and electricity usage patterns to help you find ways to save energy and lower your bill.
看看 MyEnergyCenter.com 今天.
Keep the same log-in credentials
While the 我的能量中心 portal is an upgrade, 所有的安全措施, features and services you know from My Account remain intact, both online and on the new app. If you buy your electricity from a CCA, you can access your CCA account information from 我的能量中心 too.
You can seamlessly log in to the new 我的能量中心 with your same My Account log-in credentials. 和 if you already have the 西班牙E app, it will automatically update to the new 我的能量中心 app.
Everything you need in one place
Quick bill payment
Secure, convenient payment options - make a payment, set up Auto Pay or enroll in Text to Pay.
Account snapshot
Get key account and payment details from your account dashboard.
Keep tabs on energy use
See when and how much energy you use monthly, daily or hourly.
消息灵通
Manage contact and notification preferences. Avoid surprises on your bill with Energy 警报.
Request Service Online
Start, Transfer or Stop your services online and track them. No need to call and no waiting.
Use the Mobile App
Everything on the website is available in the mobile app. Anytime, anywhere.
Frequently Asked Questions
我的能量中心 is a new unified digital customer portal that replaced My Account on August 4. 我的能量中心 features a modern design and makes it easier for you to manage your billing and energy use. With 我的能量中心, you can view your 西班牙&E and 社区 Choice Aggregator (CCA) account information all in one convenient and secure place. 和, you still have access to the same features and tools of the previous My Account – like scheduling your gas appliance check or notifying us of your new address when you move.
You can access 我的能量中心 at MyEnergyCenter.com. You can log in with your existing My Account username and password or register for the first time.
You can also access 我的能量中心 through the mobile app. You won’t have to download a new app, simply update your existing 西班牙&E移动应用. Or, you can find links to 我的能量中心 from the lhxumu.com home page and on your paper bill.
No. My Account has transitioned to 我的能量中心. 然而, all your payment information, 使用数据, and account preferences will continue to be available in 我的能量中心. If you encounter any legacy links to My Account or you type in the url for My Account, you will be redirected to 我的能量中心.
My Account transitioned to 我的能量中心 to provide a better digital experience for our customers. The new portal features a modern design and new tools for improved transparency. 我的能量中心 makes it easier to see the different services, usage and costs provided by your 社区 Choice Aggregator and 西班牙&E.
If you are an existing My Account user, then you do not need to create a new account. You can log in to 我的能量中心 with the same username and password. If you did not have an existing My Account username and password, you will have to create a new account to use 我的能量中心.
All your account history and data that was previously in the My Account portal is available in the new 我的能量中心.
There is no difference in how you pay your bill, and there are multiple payment method options available to you. If you already use Auto Pay, you do not have to set it up again. If you are not currently using Auto Pay, consider signing up. It’s a convenient and stress-free way to make sure your bill is paid each month on time.
是的. If you currently receive paper bills, this service will continue. But, we encourage you to enroll in paperless billing within 我的能量中心. It’s better for the environment, reduces paper clutter in your home, saves on postage, and you’ll always have access to a digital pdf of your bill in 我的能量中心.
For any technical issues, please contact the 西班牙&E Customer Care Center at 1-800-411-7343.
Your information and security are important to 西班牙&E和cca. The new portal is secure. It incorporates the latest in cybersecurity, including encryption and security features, such as login alerts and two-factor authentication, to help you add an extra layer of protection to your account.